Q How do I open an account with Discount Supplements Direct?
A You will be required to enter your name, Email address and a password to open an account.

Q Do I need an account with Discount Supplements Direct to make an order?
A No you don't need an account to shop with Discount Supplements Direct but opening one will help save you time when reordering.  Your personal details are kept secure so that you do not have to re-enter the details and billing information every time you want to place an order.  All of your details are secure and are not sold, hired or passed on to any third party.

Q Is shopping online at Discount Supplements Direct secure?
A Shopping at Discount Supplements Direct is 100% safe.  We do not store your Credit/ Debit card details at any time.  As soon as you click to confirm your order your card details are encrypted and processed immediately.  Your account password is also encrypted so that only you the holder of the account know it, even we do not have access to your password.

Q I have forgotten my password-What do I do?
A If you have forgotten your password then go to the forgotten password link on the account log in page and enter your registered email address.  You will then be sent a new password to that email address which you can use to log in immediately and start shopping.

Q How do I shop at Discount Supplements Direct?
A Discount Supplements Direct has designed this website to make it as easy as possible for you to find the sports, nutrition or bodybuilding supplements you are looking for at the best possible prices.  Firstly you must create an account with us for your security and ease of shopping.  If you know what supplements you are after then you then need to view our supplements by product category (ie creatine, protein etc), brand (maximuscle, Biorythm etc), goal/ training ambition (weight gain,muscle gain etc) or by chosen sport (Body Building, Martial arts etc).  If you are not sure then click on “Browse by goal” or “Browse by sport” to see a recommended list of supplements to help you achieve what you want.  Once you have found a supplement and flavour you require you just click “add to basket”.  From here you will be able to go to the checkout to make secure payment.  After this you can track your order which should be with you within 2-3 days depending on where you live.

Q How do I contact Discount Supplements Direct?
A This e-mail address is being protected from spambots. You need JavaScript enabled to view it General sales and order enquiries
This e-mail address is being protected from spambots. You need JavaScript enabled to view it If you require additional information about products or the use of supplements.

Q How much does delivery cost at Discount Supplements Direct?
A We offer free delivery to UK mainland on goods over £30 or up to 25kg or 4 cubic feet.  For orders under £30 then we ask for a £2.50 handling charge which will show up on your shopping cart at the checkout.

Q How soon will I receive my supplements?
A All sports, nutrition and bodybuilding supplements ordered before 15.00pm between Monday and Friday will normally be dispatched the same day.  Orders placed after 15.00pm will be dispatched the next working day.  You should receive your supplements within 2-3 working days from Royal Mail on UK mainland.  Outside of the mainland orders will take a bit longer.  We do have quicker delivery options (24h) available for a small cost which is at the checkout when you order.

Q Does Discount Supplements Direct deliver to Europe or wworldwide?
A Discount Supplements Direct can deliver to Europe or worldwide but only to the registered card holders address.  Shipping fees are shown at the checkout.

Q Do I need to sign for my supplements?
A ALL parcels need to be signed from someone inside the address.  If the courier can not get a reply they may try to leave the parcel with a neighbour but only if they can obtain a signature.  If the courier does not get a reply then they will leave a delivery card as to when they will try to deliver your supplements again.  Please note that if you provide a delivery address that someone else can sign for the goods but does not pass them on then Discount Supplements Direct or the courier will not become responsible for the loss of goods.  It is your responsibility to provide a secure address.

Q How will I know when my supplements have been dispatched?
A You can view where your sports, nutrition and bodybuilding supplements are by logging on to your account on any page and clicking on the “Order History” heading.  By clicking on here you will be able to view the status your orders.  Once they have been shipped then a tracking reference will be available to click on.  From here you will be sent to our couriers website to view where your parcel is and with an expected delivery date.

Q How can I see my order history?
A To view your past orders from Discount Supplements Direct you will need to log into your account at the top of any page with your email address and password.  You can then click on the “Order History” link to view your past orders.

Q Where are my supplements that I ordered?
A If you have not received your supplements within 5 days on the UK mainland or 2 weeks in Europe then please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it and we will work quickly to make sure your order is with you as soon as possible.

Q What If I need to return something to Discount Supplements Direct?
A Discount Supplements Direct ensures that all of our sports, nutrition and bodybuilding supplements are of the highest quality prior to shipping.  In the unfortunate event you have a faulty or damaged product then you will need to fill out a returns form.  You can request one from This e-mail address is being protected from spambots. You need JavaScript enabled to view it .  You will be responsible for the cost and safe delivery of the returned items.  We do not accept the returns of supplements, bars, drinks and periodicals due to health and safety reasons.  Any returns must be received by us within 7 days of you receiving them.

If you have any further questions about our sports, nutrition or bodybuilding supplements, or our high level of service then please do not hesitate to contact us and we will get back to you as soon as possible

The Discount Supplements Direct team